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The MyGenie IQ500 Next Gen Smart Robotic Vacuum Cleaner represents an upgraded generation of intelligent home cleaning technology. Designed with advanced laser (LiDAR) navigation, it scans and maps your home with high precision, allowing the robot to create structured cleaning paths for maximum efficiency and full floor coverage.
Unlike basic robotic cleaners, the IQ500 uses smart mapping technology to build a real-time layout of your home. This enables optimized route planning, reduced missed spots, and systematic cleaning patterns that improve overall performance and speed.
Equipped with a powerful suction system, the IQ500 effectively removes dust, dirt, crumbs, and pet hair from multiple surfaces including tiles, hardwood floors, and carpets. It automatically adjusts its cleaning behavior based on surface type for consistent results.
The device supports smart app control, allowing you to manage cleaning schedules, set no-go zones, track cleaning progress, and control cleaning modes directly from your smartphone. This makes it highly convenient for modern smart homes.
Its slim and intelligent design allows it to clean under furniture, beds, and tight spaces where manual cleaning is difficult. Combined with smart navigation, it ensures full coverage of your home environment.
The auto-recharge and resume function ensures uninterrupted cleaning by automatically returning to the charging dock when the battery is low and continuing from the last cleaned area.
Shipping is automatically calculated at checkout based on your location (South African province) and the total weight of your order.
Each product has a shipping group (Small, Medium, Large, XL), and the system calculates the total weight to determine the final shipping cost.
Free shipping on orders above R750
Orders below R750 will have shipping charges applied based on region and weight.
These mechanisms can set that single checkout shipping number, in order of how the system evaluates your cart and address.
| Mechanism | When it applies | What you pay |
|---|---|---|
| Pickup from store | If you choose pickup from our store, no shipping charges will be applied. |
We offer a 7-day return policy for unused items in original packaging. Please contact our support team to initiate a return.
Standard shipping takes 2-5 business days depending on your location. Express shipping is available for faster delivery.
Yes, we offer free shipping on orders above R750. Standard shipping charges apply for orders below this amount.
We accept all major credit/debit cards, bank transfers and also available Pick from out stores.
Yes, once your order is shipped, you will receive a tracking number via email to track your package in real-time.
If you receive a damaged product, please contact us within 24 hours with photos. We will arrange a replacement or full refund.
Currently, we only ship within South Africa. International shipping may be available in the future.
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